Level the playing field with the competition. Meadow Creek has packaged the small business marketing services you need starting with a comprehensive marketing plan. We will provide the print material and web site to communications and customer service. Packaged programs to meet any budget. Know what your marketing expense will be up-front.
Provide excellence in customer service by having immediate accessibility. Our small business marketing services specialist will work with you to identify the appropriate scope of responsibility for your business. Our trained personnel can usually deal with 80-90% of the calls to a customer’s satisfaction. The remainder can be referred to you or other company personnel, significantly relieving the trouble of providing consistent quality service. Not only will cost be reduced, but customer satisfaction will improve and help grow your business. We specialize in highly customized programs to provide informed responses to your customers, not just a voice on the phone. Your calls are taken by our trained specialist. Issues and requests may be dealt with immediately or the information saved and dealt with later in the day to improve efficiency.
Small Business Marketing Services: Customer Acquisition and Sales
• Inbound sales and outbound sales
• Order taking and fulfillment
• Lead generation
• Product information requests
Small Business Marketing Services: Customer Care and Retention
• Warranty or post-warranty support
• Billing information
• Thank-you calls
• Requests for maintenance support